Typically 3–5 Day Turnaround
Avoid weeks of downtime from overseas OEMs
Quoted Repairs in 3-5 days
Upfront, transparent pricing
Quote repairs are typically $695 to $1000
Guaranteed with 6-month Warranty
Comprehensive quality assurance tests and a 6-month warranty on all work we do.
40+ years of Expertise with 10k+ devices repaired
Our experienced technical team, with decades of expertise, offers cost-effective, reliable repairs using the highest-quality parts.
Specialized repairs and calibrations of Trios 3Shape scanners including lenses, cords and housings.
Precision 3D scanners deliver the accuracy your practice demands — but one wrong move can cost you everything.
These high-performance imaging devices have delicate optical lenses sealed within tamper-proof housings, making them nearly impossible to service. One accidental impact. That’s all it takes to crack a lens and render a scanner completely useless.
And when that happens, most manufacturers won’t touch an out-of-warranty device — leaving you with no choice but to absorb the full cost of a brand-new replacement. Your investment shouldn’t be one accident away from the trash.
ImaginRepair can replace broken lenses, faulty cables and restore housings to like-new condition with improved durability, typically in 5 days for most cases.
Lense Accidents Happen
We have repaired 1,000s of optical lenses and we stock special Trios 3Shape Windows. Imagin can have your 3D camera running in typically 3 to 5 days.
We repair and repaint cracked, chipped and scratched housings to like-new condition
Cable fatigue is a big industry issue for 3D Scanners. Repair frayed or broken cables in typically 5 days or less.
ImaginRepair restores your 3D scanners to like-new condition, fixing most optical, mechanical and electrical failures that can render a scanner useless.
Our team of in-house technicians use precision components and calibration methods to repair most problems including:
- Cracked or damaged lenses: We replace the optical lens and recalibrate the scanner for crisp, accurate imaging.
- Broken or failing cables: Full cable replacement and recalibration to stop freezing, power loss, and data errors.
- Cracked or worn handpiece housings: Hygienic rebuilds that eliminate bacteria-trapping cracks and restore a like-new exterior.
- Internal component failures: Replacement of fans, motherboards, connectors, and more to stop shutdowns and restore full performance.
Every repair includes a full diagnostic check, internal cleaning, and recalibration to ensure your scanner performs reliably the moment it returns to your practice.
Your equipment comes back fast, fully restored, and ready to scan, so your team never loses momentum.
Send us your 3D Scanner for repair in 3 simple steps
Request
Fill out and print a repair form for each device. Place the completed form in the box with your device and ship it to us. A ground shipping label is provided.
Repair
We notify you when we receive your device and provide updates on its repair status throughout the process. You will receive a price quote before the repair is completed.
Return
Choose your shipping option on the repair request form. After your repair is completed and your invoice is paid, we will ship your device the same day.
3D Scanner Repair Services and Brands
ImaginRepair handles a wide selection of 3D oral scanners from many popular brands, including:
- All 3Shape TRIOS models
- Medit i500
- Carestream 3600 and 3700
- CEREC PrimeScan
- Helios 500
- Dexis IS 3600
- Shining 3D Aoralscan 3
- Planmeca Planscan
3D oral scanners can cost up to $15,000 or more for new devices and many OEMs pressure dental practitioners into replacing their devices.
Our 3D oral scanner repair services can handle all problems including cable replacement, lens replacement, and cable re-termination, for a fraction of the cost of a new device.
Why Dentists Worldewide Choose ImaginRepair
- Clear, affordable upfront pricing: A fraction of replacement costs with no surprises.
- Keep your practice running smoothy: No disruption or delays. Receive regular updates and repair status.
- Trackable shipping: Know where your device is all times.
- Engineered for durability: Our in-house technicians use precision components and calibration methods that often outperform original manufacturers’ standards. Our X-ray repairs are designed for serviceability – something no other competitor offers.
Simply fill out and submit our form and ship your device to start your repair.
Call our support line if you require additional information at 1-650-596-1001
Simply fill out and submit our form and ship your device to start your repair.
Call our support line if you require additional information at 1-650-596-1001